That special life offered by Aquardens, in which you go to the thermal baths to feel good while immersing yourself in their microbiologically pure water and relaxing with wellness programs and poolside massages.Discover new experiences that can boost your well-being thanks to all-inclusive relaxation , in complete safety.Below you will find all the necessary information to enter the park in a safe and relaxing way. We will take care of the rest!
We are ready to welcome you in a totally safe setting, according to ministerial and regional guidelines:- body temperature screening. If your body temperature is higher than 37.5°C, you will not be allowed in our facility.- wide spaces helping to comply with safe distance regulations- high levels of cleanliness, hygiene and sanitization for all areas and surfaces- hand sanitizers available for guests and staff in all indoor common transit areas- compulsory mask-wearing in indoor common areas- digital menus available at all dining options- contactless payments available
Your cooperation is key:- keep at least 1 metre distance from other people, both in and out of the water- wear a mask in indoor common transit areas- frequently wash your hands or use the sanitizing dispensers available in all areas- put your clothes and personal effects inside your bag in the designated lockers- limit your use of beds and furniture according to your needs- if possible, when accessing and leaving the park use electronic payment methods
Since the health and safety of both our guests and staff are our top priorities, we ask everyone to fill in a specific form that allows us to keep record of some information regarding those who access the park, according the provisions of the decree in force.You can fill it in directly at the reception desk, but if you want to help us and benefit from a facilitated entry, you can fill in this form before leaving your home and then sign it and hand it in upon your arrival.We hope your experience in Aquardens is relaxing and fun, in compliance with all the safety rules that will keep you and our staff safe.
DOWNLOAD AND FILL IN THE GOOD HEALTH SELF-CERTIFICATION FORM
I bought a Acqua per la Vita Special Package, can I use it or should I convert it into a voucher?You can choose to use this package within 6 months or convert it into a voucher in the relevant section of this website.Are swim caps compulsory?No, swim caps are not compulsory but we recommend putting up your hair before accessing the pools.Should I take a shower before entering the pool?Yes, before entering the pool area, please take a shower with soap for a few minutes.Do I need to wear a mask in the pool?You do not need to wear a mask in the pool, just in indoor common transit areas and inside the shops.Can I access all park areas?Yes, you can access all areas. For any temporary restrictions please refer to the notices inside the park.What do I need to take with me to spend a day a Aquardens?Thermal bath area:- a mask to be worn in internal common areas and in the shops.- your own bathing suit, otherwise you can buy one on-site.- bath towel and/or bathrobe - you can bring your own or rent them on-site (€ 3 for bath towels, € 5 for bathrobes).- rubber flip flops/sliders- you can bring your own or rent them on-site.We also recommend that you bring everything you need to take a shower (e.g. shower gel).Swim caps are not compulsory, but you must put up your hair when you access the pools.For children younger than 3, integrated swimming costumes/swim nappies must be used in the pools.Sauna areas (Sauna Village and Spa Lounge):- bath towel/cotton towel to cover your seat in the sauna - you can bring your own or rent it on-site (€ 3)- non-woven fabric bathing suit (supplied for free when you first access the sauna) or an additional bath towel/cotton towel in order to cover your private parts - you can bring your own or rent them on-site (€ 3)Are entries restricted?No, the only restriction will be the daily capacity limit which must comply with the current regulations.Are there season tickets or multi entry tickets available?Yes, you can choose the option that better suits your needs in the passes and card section of our online shop.Will private suites be accessible?Yes, upon reservation at the information desks.Will I have exclusive use of my bed and umbrella?Please choose a position and keep it for the time you need while you stay at the park.Will there be Aufguss shows in the sauna?We will surprise you with new kinds of entertainment!Can I buy your cosmetic products online and pick them up personally ?Sure, visit our website and choose the cosmetic product to be picked up directly at the reception desk with no additional costs.When will fitness and children courses start again?Keep following us, soon you will find all the news on the new season for courses on our website and at the reception desk.I have a free ticket. Can I use it?All free tickets which expired during our extraordinary closure can be used until 07/08/2020. All valid free tickets can be used until their expiry date, with the exception of the period between 08/08/2020 and 30/08/2020.Do I need to make a reservation?Our new reservation service will be available. Subscribe to our newsletter - we will let you know all the news as soon as possible.
Via Valpolicella, 63,
37026 Santa Lucia,
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